PBXes - Print: RE: Voicemail size

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--- RE: Voicemail size (http://www1.pbxes.com/forum/threadid.php?threadid=948)

Posted by cmlone on 05.11.2006 at 23:50:

Voicemail size

Hello,

Currently our voicemail only allows callers to leave a message of 1min in length.

How can we extend it to say at least 2 mins?

Thank you,

Chad

Posted by i-p-tel on 06.11.2006 at 02:21:

RE: Voicemail size

The maximum duration is set to 3 minutes.

I have moved this to feature requests to make it configurable.

Posted by memo on 07.11.2008 at 03:00:

RE: Voicemail length

Has this been done? I can't find the feature.
My voicemail cuts off after 1 minute. I have
actors calling in to read scripts, I need to be
able to extend this. Thank you.

Posted by i-p-tel on 07.11.2008 at 14:07:

RE: Voicemail size

It's configurable in Source View >> vm_general.inc, but it should be set to 3 minutes by default.

Posted by memo on 07.11.2008 at 17:55:

RE: Voicemail size

My settings do reflect a 3 minute length.
Is it possible that the silence threshold was triggered? Can we make
it less sensitive? Actors tend to pause and change volume when they speak.
I just don't want them getting all confused and frustrated when what I want from them is a simple voicemail.

Posted by i-p-tel on 07.11.2008 at 23:52:

RE: Voicemail size

Yes, you can try to adjust maxsilence and silencethreshold – this keyword configures the silence detection threshold, which is used for maxsilence keyword. If you set a lower value to the silencethreshhold keyword, the sensitivity of the silence detector will fall down (the system will recognize silence in more noisy calls). The value of silencethreshold should be greater or equal to 0 and lower than 256.

Posted by memo on 08.11.2008 at 00:09:

RE: Voicemail size

Ok, two things. How can I make these changes?

And, I was reviewing the voicemail I was testing. It cut me off in the middle of a word. What could be the cause of this?

Edit: I tested again with the same result. 1 minute message. So, I don't think it's the silence threshold. Perhaps there is a bug, if so can you please move this message to where it ought to be. And what can I test to give you more info?
Thank you.

Posted by i-p-tel on 08.11.2008 at 01:25:

Lampe RE: Voicemail size

We fixed that bug. Please try again after clicking the red bar.

Posted by memo on 08.11.2008 at 05:51:

RE: Voicemail size

Thank you. The three minute limit is working now.