PBXes - Print: RE: can't receive calls

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--- RE: can't receive calls (http://www1.pbxes.com/forum/threadid.php?threadid=1213393794)

Posted by danylati on 13.06.2008 at 23:49:

cant receive calls

hi, i cant receive calls today, and if i transfer to an ext in the status page, i have a message says CONGESTION.

i changed the server and the same problem

Posted by i-p-tel on 14.06.2008 at 06:51:

RE: can't receive calls

Please consult Personal Support or provide some more details, please.

Posted by danylati on 14.06.2008 at 13:37:

Resolved, i need to re-create the caller groups

Posted by noventumpbx1 on 15.07.2009 at 17:17:

RE: can't receive calls

We have been unreachable all day. Initially I thought the issue was at the number provider. Now that appears to work perfectly fine.

I already tried to reset via Personal Data page. No succes

Please advise

Posted by ayking on 15.07.2009 at 17:33:

RE: can't receive calls

I have the same problem today. Which server are you on?

Posted by noventumpbx1 on 15.07.2009 at 19:14:

RE: can't receive calls

All did's are on the USA server.

I do find it rather annoying that there is no way to escallate this issue adequately.

Posted by ayking on 15.07.2009 at 19:47:

RE: can't receive calls

Mine is on NY. It worked for about 15 minutes and now it just went offline again.

Posted by i-p-tel on 15.07.2009 at 21:21:

RE: can't receive calls

We don't see any problems on the server side.

Posted by ayking on 15.07.2009 at 22:59:

RE: can't receive calls

ALL of my trunks are sporadically and randomly offline. They would register for a while, then it would get "Registration Time-out". This has been happening on me and a friend's account on the NY server the whole day today.

On the other hand, another account on the San Diego server seems to be fine, as long as I define the server as www2.pbxes.com instead of pbxes.org.

Pascal: I'm wondering if it's something to do with the NY network rather than the NY server. No modification was done on my account today before it went off, and if you say the server is fine, then the repeating but random errors *may* point to some routing issues. Just a suggestion.

Posted by noventumpbx1 on 16.07.2009 at 02:14:

RE: can't receive calls

I mixed up in my respons of the server..that was the server of DIDWW which I mentioned.

A access my pbxes account via www5. Does that make more sens?
Internal call are OK, so is outbound.
Calls coming in via DIDWW are not visible in call monitor. At DIDWW I get the following:
-- Called 217.195.32.11/noventumpbx1-nl
[Jul 15 08:12:11] NOTICE[]: auto_congest: Auto-congesting SIP/217.195.32.11-
-- SIP/217.195.32.11- is circuit-busy

I really do hope we are reachable tomorrow or at least know that it will be soon. If not, I will have to test with different did's, sip accounts and pbx'es.

Posted by i-p-tel on 16.07.2009 at 16:30:

RE: can't receive calls

217.195.32.11 is an old IP address which is no longer in service.

Posted by memo on 17.07.2009 at 06:12:

RE: can't receive calls

Mine have been going down for the past two days. And I am getting an account cancelled notification. I have not changed anything on here or on Paypal to trigger that. I have been out of the country for the past month and have not touched any settings on pbxes to cause trunk outages. Is it perhaps the notifications are false?

Posted by noventumpbx1 on 17.07.2009 at 10:00:

RE: can't receive calls

I'm suprised. It has been set like that for some time now, used to work and since this week it doesn't.

So which IP number should I use now?

Posted by i-p-tel on 24.07.2009 at 01:21:

RE: can't receive calls

@noventumpbx1
Have a look into HELP >> Getting started about the IP address.

@memo
Check with Paypal. We haven't triggered either. I don't think the notifications are false.