RE: www5 problems ? 16.03.2010 10:18

Forum: Bugs

This morning the problems are still there.

I am unable to connect my phones to the server. Even, I can't modify my setting and best of all no access to the forum trough the usual link.

It seems that www5 had received some spells from a devil.

Please find a solution to our nightmare. I hope the disk replacement will help.

RE: www5 extensions unregistered 12.01.2010 12:11

Forum: Bugs

Same here, all our softphones are unregistered but our physical phones are OK

RE: Cancelation of account by mistake 27.10.2009 11:41

Forum: Miscellaneous

Thanks to everybody,

I received my money back and I am again a happy customer!

RE: Cancelation of account by mistake 26.10.2009 15:16

Forum: Miscellaneous

OK

I will pay but remeber one thing:

2 monthes x9.95 + 10 days (9.95/3) is still more than 20 EUR.

You don't give me choice I pay and I wil remain unhappy. This system is unfair!

RE: Cancelation of account by mistake 26.10.2009 14:19

Forum: Miscellaneous

First of all 3 month remaining paid at 9.95 EUR is 29.85 EUR that is more than 20 EUR.

So how can I reactivate the account?

Is my account running until january 05?

Or should I have to pay now? and loosing 3 monthes? at wich price, the shops gives me only the 4.95 EUR price?

Thanks for your clear answers.

Cancelation of account by mistake 26.10.2009 12:12

Forum: Miscellaneous

Hi,

this morning, I was making a payment with Paypal and I realised that my credit has been changed by the bank so I had to enter a new one and remove the one who was canceled by the bank. I did it not thinking of the consequences on your subscription.

Now I received a message saying that the account will be closed tomorrow. How can I reactivate the subscription without loosing the remaining time (subscription end normally on JAN05).

Thanks for your fast answer because I don't want to loose all the settings.

Jean

RE: After 2 years trunk is not registering anymore 04.08.2009 18:25

Forum: Providers

Same for me all my sofphones and attached phones are disconnected for the moment. My trunks seems to be OK.

RE: Siemens DE380 Phone 24.04.2009 10:58

Forum: Terminal Equipment

Diafora,

I have open the web interface on the firewall. Email-me to have port number and IP address.

Yes we have 5 more SIP UA on our network and they are working well since the beginning.

RE: Siemens DE380 Phone 21.04.2009 18:52

Forum: Terminal Equipment

Diafora,

I did the SIP port change and nothing new.

I then try to change registrar server and proxy server but proxy empty was not accepted. and with the www5 com server I had a connection error.

So nothing new in the sky.

Thanks for the answer.

Siemens DE380 Phone 20.04.2009 16:49

Forum: Terminal Equipment

Hello,

I have just bought a Siemens Gigaset DE380 IP R phone.

My problem is that I can call somebody perfectly but I can't Answer phone calls even if the phone is ringing. If I answer the phone, on the other side it is continuing to ring and ends to the answering machine.

Here are the settings:

Advanced Settings
SIP Port Number 5060 (1..65535, default: 5060)
Session Timer 3600 seconds (1..65535, default: 1800)
Media Port Start 5000 (1024-65526, default: 5000)
Media Port End 5009 (1033-65535, default: 5009)
RTCP Port 5001 (1-65535, default: 5001)
Transport UDP (default) TCP TLS
SIP Time Interval 500 (100-1000, default: 500)
Invite Timeout 25 seconds (1-100, default: 25)
Ring Back Timeout 120 seconds (1-300, default: 120)
Release Timeout 4 seconds (1-10, default: 4)
Registration Retry Counts 65535 (1-65535, default: 65535)
Registration Retry Interval 35 seconds (1-65535, default: 35)
Ping Interval 0 (0-65535, default: 0)
SIP User Agent Name DE380IP
Hipath unchecked

Account Settings
Username myunsername-ext
Display Name Florence Demolin
Authentication Name myunsername-ext
Authentication Password pxd
Confirm Password pxd
MWI User Name empty
MWI Authentication Name empty
MWI Authentication Password empty
MWI Confirm Password empty
MWI Refresh Timeout 3600 (default: 3600)
Network mailbox ID *97
P-Asserted disabled (default: disabled)

Server Settings
Authentication Expire Time 120 seconds (60..65535, default: 120)
Domain pbxes.org
Registrar Server pbxes.org
Registrar Server Port 5060 (1-65535, default: 5060)
Proxy Server pbxes.org
Proxy Server Port 5060 (1-65535, default: 5060)
Use Outbound Proxy disabled (default: disabled)
DNS Server Support Enabled (default: enable)
Call Waiting Enabled (default: enable)

NAT Traversal
STUN Enabled (default: disabled)
STUN Server Address stun0.weepee.org
STUN Server Port 3478 (1-65535, default: 347

Thanks for your help.

iSoftPhone configuration 16.04.2009 15:48

Forum: Terminal Equipment

Hello,

I have a weird problem in our configuration.

It happens sometime but not everytime. When I make a call, I can't hear the ringing and when the other party answers the sound is OK.
But where it is a problem, when somebody else is in a phone call and I am trying to call someone, that person hears my ringing chopped with his conversation. The person outside the office doesn't hear the problem and evrything goes OK when my party answers.

For info we use the stun server of our provider.

Thanks for your help.

RE: Voicemail not sending mails anymore 15.04.2009 16:42

Forum: Bugs

Thank you.

I just received my first new message.

Voicemail not sending mails anymore 15.04.2009 13:46

Forum: Bugs

Hello,

Since a few days (your work on the server?) we don't receive e-mails anymore on various e-mail addresses and servers.

Please help us.

Regards

RE: weepee - outbound CID not visible 28.01.2009 16:28

Forum: Providers

To Bobmats:
Thanks but it didn't work with Weepee.

To Diafora:
The problem is that to landlines no CID visible and to Mobiles CID is +000000.
I have asked to weepee and there is their answer:

Zitat:

Ce caller id s'affiche lorsque votre pbx n'envoie pas de callerid valide. Voici un exemple de config fonctionnelle: [topstn] exten => _0X.,1,SetCIDNum(+3226696950) exten => _0X.,2,Dial(IAX2/weepee-office/${EXTEN})

They say that the +000000 is visible when we do not send a valid CID and after there is an exemple of functional config.

Where can I see the config in the source? And how can I program that?

Regards.

RE: weepee - outbound CID not visible 19.01.2009 12:14

Forum: Providers

OK I will ask them for mobiles but the problem is the same to my landline.

No number visible when I call.

RE: music on hold - does it work? 16.01.2009 19:50

Forum: Bugs

Yesterday, it was working wel.

Today, no music. I try to reload the same MP3 file and I receive a bad format message. After a few retries, it says OK but the sound is awfull.

Any suggestions?

outbound CID not visible 16.01.2009 17:23

Forum: Providers

Hi,
I am using a SIP trunk from weepee but I can't send my CID when I call.

I have asked them how they handle the CID and they answered that:

Zitat:

with a "SIP TRUNK" it comes with the sip header rpid and normal header,

I tryed various writings in the trunk and in the extensions with name or only number but when I call all my calls are anonymous.

Any idea?

edit 17 Jan 2009: Today I receive not anonymous but +000000 instead. Strange!