system down 15.05.2011 01:41

Forum: Bugs

our primary system, account millc, has been down for a number of hours. pbxes.com website not available either for that account. Please reset server.

Your number cannot be completed as dialed 05.04.2011 18:01

Forum: Bugs

I get the "Your number cannot be completed as dialed" recording but only for a few prefixes. I only get it for (650) 964-XXXX and (650) 961-XXXX. I am able to reach (650) 969-XXXX and all area codes other than (650). (650) is my home area code. Why does this happen and how can I fix it. FYI - last week it worked fine.

Cannot get to pbxes.com to make changes 10.03.2011 04:18

Forum: Miscellaneous

For three days I have been unable to get to any of the servers in order to make programming changes to my service. My users are upset and I am here late to make the changes and yet again cannot connect.

password rejected 21.07.2010 15:25

Forum: Bugs

The account this is posted from is down (our backup account). We tried to restart pbx using Personal Data -> Submit and Start and get an error "The password contains invalid characters"

Please investigate. The existing password should work just fine and has worked just fine in the past.

UPDATE: after changing the password twice, each time prompting it contains incorrect characters, I was able to set the original password once again. Account back up and working.

RE: Telephones Down! 05.01.2010 18:50

Forum: Bugs

it just came back up (I presume you did a reset); when first reported, the site was down and not accessible.

RE: Telephones Down! 04.01.2010 22:07

Forum: Bugs

As of 12pm PT, our primary account (millc) is down. please investigate.